Areas of Concern for Hospitals and Health Systems Due to the Impacts of the Pandemic

For its 2020 State of Healthcare Performance Improvement Report: The Impact of COVID-19, consulting firm KaufmanHall surveyed leaders at hospitals and health systems across the country to assess the impacts of the pandemic. Areas of concern for those surveyed included:

Financial viabilitiy
Operating margins reduced patient volumes across service areas
Increased expenses related to PPE and staffing costs
Healthcare workforce concerns related to burnout and mental health
Sustainability of telehealth offerings
Increased competition from retail-based clinics
Increased patient acuity, reduced elective procedures, and longer lengths of stay

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Published On: March 2, 2021